Privacy Policy for Zephyr Detailing

Effective Date: 12/03/2025

Last Updated: 13/03/2025

Welcome to Zephyr Detailing. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our Facebook Page, Messenger, and other services.

1. Information We Collect

  • We may collect the following types of information when you engage with us on Facebook:

  • Personal Information: name, email, phone number, and address (if provided).

  • Social Media Interactions: Comments, messages, reviews, and inquiries.

  • Booking & Transaction Information: If you schedule services or make payments.

  • Device & Usage Data: Insights from Facebook analytics (e.g., engagement, page visits).

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support.

  • Schedule and confirm detailing appointments.

  • Send updates, promotions, and special offers (only with consent).

  • Improve our services based on feedback and interactions.

  • Prevent fraudulent activity and maintain security.

3. How We Protect Your Information

  • We do not sell, rent, or trade personal information.

  • Your data is protected using Facebook’s security features.

  • We only store necessary customer details for service purposes.

4. Third-Party Sharing

We may use third-party tools like Facebook Ads, Messenger, and Payment Processors (e.g., PayPal, Stripe) to facilitate our services. These platforms have their own privacy policies.

5. Your Privacy Rights

  • You can request to access, update, or delete your personal data.

  • You can opt out of promotional messages anytime.

  • Adjust your Facebook privacy settings to control how you interact with us.

6. Policy Updates

We may update this Privacy Policy as needed. Any changes will be posted on our Facebook Page.

7. Contact Us

If you have any questions about this policy, please contact us with your details:

Email: inquiries@zephyr-detailing.com

Phone number: (+64) 021 180 2397